1st convenience bank tx
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Opened a free checking account. Had the balance above the minimum to avoid a service charge. Then I added more money and changed to an interest bearing account. Because this occurred between statement dates, … more Opened a free checking account. Had the balance above the minimum to avoid a service charge. Then I added more money and changed to an interest bearing account. Because this occurred between statement dates, they nailed me for a service charge because the original deposit was insufficient to meet the minimum daily balance required for the interest bearing account, although it was way more than needed on the day it was changed. I advised these clowns there is only 1 day a month that isn't between statement dates. I complained, they said TS, so I closed the account and moved the money to a credit union and haven't had a problem since.
This bank sucks. I have not had too many problems with the bank itslef beside like the one post where they hold everything and tell you your balance when in reality there is alot of stuff pending and then … more This bank sucks. I have not had too many problems with the bank itslef beside like the one post where they hold everything and tell you your balance when in reality there is alot of stuff pending and then they bounce everything. They have done that a couple times. Only when you call in and speak to a live rep will they tell you all the stuff pending because some things only they can see becuase they havent come through yet. The manager there is just as much as an idiot as the rest of them. I have been getting the run around on my loan for 2 visits now I am really thinking they just do not want to do the work. I am done dealing with this location where you gotta talk to them through a phone cuz there punk a$$e$ are to scared to be face to face with there customers. No wonder why they get robbed all the time. BAD BAD LOCATION!
Ok I am banking in la port branch. It was only intended to be used as a bill pay account nothing more. I am planning to close my account with them this Only thing they have going for them is there hours and … more Ok I am banking in la port branch. It was only intended to be
used as a bill pay account nothing more. I am planning to close my account with them this Only thing they have going for them is there hours and 7days a week open banking..Thats it. Since I only use this account to have automatic bill pay for car insurance and 2 other bills. I Always deposit Cash before 2Pm so its available Immeditly..I never had a problem with this till they start asking me everytime i would go to deposit cash if i have Overdraft? and i would ask them why am i overdraft in my account and they told me no but they offer it,i declined it cause there is no need for me to have it. well a month later I deposit my money as usaul by 2pm and thought nothing of it. so later week by called bank by auto telephone to make sure all my bills got paid. (oh yeah only 17 free inquires or it .50 per additional calles)Come to find out it said I was NEGITIVE. I was so mad how could this be there is no way. So i went to the brach location and ask them and they looked up account and they told me when I deposited my cash it didnt go in by 2PM??WFT..Good thing i Alway keep all paper work etc at home. When I went home I found the Deposit slip And it said I had deposited it 7min. before 2pm. I went back to the branch take to the manager and showed her the deposit slip. she told me that it showed that the teller entered my deposit at 2:05Pm,and that even if it showed a different time on my deposit statment its not the actual time it was entered and completed by the teller. She then told me she could waive 1 od fee,i told her no,she going to have to do better than that.so we went back and forth for an hour.finally we came to a settlement,she would have half as long as I came back within 10min with the other half,omg im so pissed so I went to my other bank and paid them,she then after taking my money said shes sorry foreveything,I told her sorry what for taking my money when i did nothing wrong but your teller did yet I have to pay the price for it. and walk out..so I have 1 automatic payment that has to go through this month and once it does im closing my account..I will never deal with small banks again. I will stick with my other banks wells fargo,bank of america.